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Company Documentation

Welcome to our company documentation portal. This is your central hub for accessing comprehensive documentation for all our software projects and platforms.

About This Documentation

This documentation site provides detailed guides, references, and resources for all our software solutions. Whether you're a customer, administrator, developer, or partner, you'll find the information you need to effectively use and integrate with our platforms.

Our Projects

We develop and maintain various software solutions for our clients. Each project has its own dedicated documentation section with comprehensive guides and references.

Current Projects

SBM CRM Platform

A comprehensive Customer Relationship Management platform with advanced loyalty, gamification, and AI-powered features.

Documentation Structure

Each project documentation is organized into the following sections:

User Documentation

  • User Guides - Comprehensive guides for end-users
    • Customer-facing features (WeChat Mini Program)
    • Administrative features (Web Management)
    • Step-by-step instructions
    • Best practices

Technical Documentation

  • Developer Guides - Technical documentation for developers

    • Architecture overview
    • Authentication and authorization
    • API integration guides
    • Webhooks setup
    • Code examples
  • API Reference - Complete API documentation

    • RESTful API endpoints
    • Request/response formats
    • Authentication methods
    • Code examples

Operations Documentation

  • Deployment Guides - Infrastructure and deployment documentation
    • Installation guides
    • Configuration management
    • Database setup
    • SSL/TLS security
    • Backup & recovery
    • Monitoring setup
    • Scaling guides
    • CI/CD pipelines
    • Infrastructure as Code (Terraform, Ansible)

SBM CRM Platform

Getting Help

Documentation

  • Browse the project documentation sections
  • Use the search functionality (top right) to find specific topics
  • Navigate to specific project documentation for detailed guides

Support Channels

  • Project-Specific Support: Refer to the support section in each project's documentation
  • General Inquiries: Contact the documentation team
  • Technical Issues: See the Developer Guide in the relevant project documentation

Documentation Updates

This documentation is continuously updated to reflect the latest features and improvements. Check individual project roadmaps for upcoming features and their documentation availability.

Contributing

If you find errors or have suggestions for improving the documentation, please contact the documentation team or submit feedback through your organization's support channel.